Documentation
Help for admins and members
HomeField is small enough that most people never need a manual. When you do, it is here. Pick the guide that matches what you are trying to do.
Getting started
From sign-up to your first invited member, in about twenty minutes.
Admin guide
Families, people, invitations, approvals, adult transitions, privacy, custom fields, exports, branding and the audit log.
Member guide
Signing in, installing the app, updating your details and choosing what other members can see.
Billing
Trial, plans, failed payments, cancelling and refunds.
Security
How your church's data is protected, isolated and backed up.
Lost access to email
What to do when you can no longer receive mail at the address on your account.
Who does what
| Role | Can |
|---|---|
| Church admin | Everything in the church: add and edit people and families, invite, approve changes, see hidden fields, change settings, export, manage billing. |
| Head of household | Edit their family's shared details (address, home phone, anniversary, family photo) and their own record. Respond to release requests from other churches. |
| Member | See the directory, edit their own record, hide fields from other members, upload their photo. |
| Child | Appears in the directory. Has no login and receives no email. |
| Operator | HomeField staff. Supports churches and runs the service. Never edits directory contents on a member's say-so. |
Still stuck?
Check the FAQ, then write to us. We answer every message ourselves.